Summer Store Hours: Monday - Friday 10am - 5pm, Saturday 10am - 4pm Summer Store Hours: Monday - Friday 10am - 5pm, Saturday 10 am - 4pm

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Call
615.840.6341
Contact
info@shopepergne.com
Store info

Mon-Fri, 10:00 am - 5:00 pm

Saturday, 10:00 am - 5:00 pm

Closed Sunday

Directions

6592 Highway 100, Suite 100

Nashville, TN  37205

6592 Highway 100, Suite 100

Nashville, TN  37205

Mon-Fri, 10:00 am - 5:00 pm

Saturday, 10:00 am - 5:00 pm

Closed Sunday

Returns/Exchanges

ONLINE RETURN POLICY:

We want you to LOVE your purchase! We will happily accept returns/exchanges postmarked within 14 days of purchase on unworn, unused new products with original tags attached.

In order to return your item(s), please email us directly at info@shopepergne.com to let us know you are sending an item/items back so we can be on the lookout for the shipment. Please let us know if you would like to exchange the item so we can check and reserve inventory.

Please mail your return/exchange to:

Epergne
Attn: Returns/Exchanges
6592 Highway 100, Suite 100
Nashville, TN 37205

**Please note that customers are responsible for the cost of shipping on all returns/exchanges

Please note:

  • Refunds are credited to the original form of payment
  • Returns will be processed 3-5 business days after Epergne receives the item(s). Bank issued credit cards may take 5-7 business days for the refund to post to your account.
  • Shipping charges are not refunded
  • Exchanges are processed as inventory allows and customers will be charged for the additional shipping of the exchanged item(s).
  • ALL DISCOUNTED or SALE ITEMS are "FINAL SALE"and CANNOT be exchanged or returned.
  • Customers are responsible for the shipping on all returns and exchanges.

IN-STORE RETURN POLICY:

Because we offer an approval program (where customers are allowed to take items to try at home for 24 hours before purchasing if they provide Epergne with credit card details), items may be exchanged or returned for STORE CREDIT within 14 business days of purchase with original receipt or 30 days with a gift receipt. NO cash, check, or credit card refunds will be given. Returned items must be unworn/unused with any original tags attached/intact. DISCOUNTED or SALE items are FINAL SALE and cannot be exchanged or returned.